Thursday, January 31, 2008

don't people know that...

...they really shouldn't call you dear (and definitely don't do it twice if they value their life and limb) unless they are of a certain age (like they lived through the Great Depression) or they know you REALLY well and even then it's questionable.

My horoscope for the day tells me that:

Your mood is a little darker than usual, though it might be hard for most people to tell. There's no need to hide it unless circumstances demand sunshine and kittens and it should pass soon anyway.

don't know why i continue to subscribe to these things as i really think most astrology a bunch of bullocks anyway) but this is just a bit smack on actually. Could it be that it might be hard for most people to tell because my mood is always a little dark? Too bad the circumstances of my job seem to demand sunshine and kittens but my rampagey nature makes the mood a little hard to hide like when one (of the two) annoying and seemingly dim witted customer service substitutes asks me the passwords to our system and i begin to tell it to her and she tells me she will never remember it i ever so patiently (or perhaps just a little patronizingly) tell her "Well perhaps you should write it down..." Or when a woman comes up to the desk and asks me for a certain form and as i turn away to get it for her she walks away from the desk and when i hand the form to the woman who is now standing at the desk she is abashed that i have not noticed she is not the same woman who asked for the form and i have not intuited what she approached the desk for (and why do people come up to a desk, ask for something then walk away to begin with?) Or when another woman asks for something by a certain author, i tell her we don't have anything by him in our library, she asks if she can order it (what it, by the by, we discussed an author, we have not yet discussed titles!) i tell her yes, there is this title and this title and this title in the system would she like to have one brought in..."oh, is it checked in at this library?" ...well no. And, yes, i'm sorry, you just might have to figure out what your five year old daughter would like best out of this list of recommended titles i've handed you because i assume you know her while i don't and i don't care how much or how loudly you sigh or stomp your feet as you walk away (and you better tell her to stop tossing the books all over the floor.)

And when people ask me where the tax forms are (tis the season after all) i point (and no, it is not rude to point~i don't know whoever or whatever gave you that idea~maybe if you are pointing AT Someone and making a derogatory comment~but how else are you to indicate direction???), "right over there where it says tax forms..." Sometimes i do this with a lilt in my voice, sometimes i try to be somewhat light-hearted, sometimes i try to do this helpfully, sometimes i am just dismissive, and, yes, sometimes i am a wee bit sarcastic. Every once in a great while people get it.

Do i sound a little grumpy?

Do i sound like i'm cut out for the customer service industry (really makes you wonder why i've been in it for over twenty years~i remember commercials from years ago for some technical college showing people in job interviews when questioned about their qualifications they would answer {all of them~over and over again) "I'm a people person" and i would think "i am so NOT a people person... so here i am...)?

Perhaps it is because i am finally working out again (which actually is not that bad and feels pretty good, in and of itself) and my trainer is not only making me face the ugly truth about myself but also keep track of everything i eat and stay within certain limits (which is also, surprisingly, not so bad because it makes deciding what to eat less difficult~plus i'm not that big on food to begin with~and if i just eat before i get hungry i get neither cravings nor hunger) so perhaps it's just the idea of regiment i don't like?

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